| Q :
|
Do your glass inserts
come with the doors, or can you supply doors? |
| A : |
No, the glass inserts do not come
with the doors. We do not get involved with any
of the cabinetry at all. We recommend that you read
about our friends at Maple
Craft USA. You may wish to also visit our Links
Page to see other suppliers of doors, cabinets
and full kitchens. As well, there are many other
useful resources to be found on our Links
Page. |
 |
| Q : |
How can I be sure I am ordering the
right size of glass inserts for my kitchen cabinet
doors? |
| A : |
Please carefully review the Measuring
My Cabinet door page. If you follow the directions,
your glass inserts will always fit correctly. Please
remember, custom shapes such as arched top cabinet
doors can only be fabricated when you supply a template.
|
|
| Q : |
Do we need to ship you our doors
to be able to get new glass inserts? |
| A : |
No, you will never have to ship us
your doors. We make all of our inserts based on
your measurements of your doors. In some occasions
if you have arched doors it might be necessary for
you to send us a template. To read more about measuring
please click here. |
|
| Q : |
How can I track my order or find
out the status of my order? |
| A : |
All shipping is done by UPS,
standard ground shipping. We will e-mail or fax
you a confirmation of your order being shipped along
with a UPS tracking number so you may know exactly
the shipping status of your order at any time. |
|
| Q : |
How can I be sure my order will arrive
in good condition? |
| A : |
We
pride ourselves on the quality of the packaging
for all of our customers. All shipments are packaged
with extraordinary care. Each cabinet glass insert
is individually wrapped inside protected cushioned
packaging, and then inside the heavy duty carton.
Your order is shipped with UPS,
fully insured against any damage. Rest easy knowing
we have done everything possible to ensure the
safe arrival of your new inserts . The risk of
something happening very small indeed.
In the
unlikely event of damage, please contact
us immediately with your concerns. |
|
| Q : |
How do I clean and maintain my new
glass ? |
| A : |
Maintenance is the same as you would
clean any window. We recommend using a soft, lint-free
cloth such as old linens. Paper towels should not
be used as they will leave fine paper lint behind.
Spray your regular window cleaner on the soft lint-free
cloth, do not spray the glass cleaner directly onto
the glass. Then carefully wipe off any fingerprints
or dust. That's all there is too it. |
|
| Q : |
What if I decide I would like more? |
| A : |
All orders are kept on file detailing
the size, colors and textures, choice of decorative
bevels, design or pattern and all other pertinent
information required to duplicate your order. |
|
| Q : |
Are there other colors of lead available? |
| A : |
All pricing shown is based on our
standard lead colors.
We offer a traditional dark antique lead (Patina),
a silver/pewter (Zinc), as well, bright brass is
available by special order. |
|
| Q : |
What if I have solid doors, can I
cut them out to accept glass inserts? |
| A : |
Virtually
any type of door can be adapted to accept inserts.
Check with a local kitchen cabinet shop in your
area to see if your doors can be routered out
to accept glass inserts. Usually they will adapt
your doors to accept cabinet glass inserts for
a small fee.
You can read more about adapting your existing
cabinet doors by clicking on this link. http://www.nwrenovation.com/glassdoors.html
Here
is another pretty good article about adapting
your existing cabinet doors.
http://www.splitlevel.net/cabinet-glass.html
There
are lots of really good articles to be found here.
http://www.maplecraftusa.com/HTML/hints-howto.html |
